Each time we apply an update to our Interact v5 environment our search index jams and fails to index new content. After 5-6 of these occurrences I've discovered the trick to rectify this issue which allows the search index to begin functioning in a normal manner again - it also indexes content that it had previously missed.
While I don't recommend any customers use this process without first discussing with Interact, I'm posting the steps because of the frequency in which I need to refer to them:
- Login to SQL and open the Interact db
- Expand Storage
- Expand Full Text Catalogs
- Right click on Catalog1
- Click Rebuild
The repair will take a few minutes depending upon the size of your index (we have roughly 10k items in our search index and the rebuild takes about 10 minutes). While the index is being rebuilt nothing will be returned in your search results.
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